1. Who We Are
Hydromech Corporation is an industrial and agricultural equipment supplier operating under the Uppal Group, headquartered in Lahore, Pakistan. We supply pumps, drip irrigation systems, fire fighting equipment, submersible pumps, sprinkler systems, landscaping products and related accessories to customers across Pakistan.
| Company | Hydromech Corporation |
| Group | Uppal Group |
| Address | 99, Railway Road, Lahore, Punjab, Pakistan |
| Phone | +92 42 3763 0740 |
| info@hydromech.pk | |
| Website | https://hydromech.pk |
2. What Information We Collect
We only collect information that is necessary to respond to your enquiries, process your orders and improve your experience on our website. We do not collect unnecessary or excessive personal data.
The information we may collect includes:
a) Information You Provide Directly
- Your full name
- Phone number
- Email address
- City or location in Pakistan
- Details of your enquiry, quotation request or order
- Any additional information you include in a contact or quotation form
b) Information Collected Automatically
- IP address and browser type
- Pages visited and time spent on the website
- Device type (desktop, mobile, tablet)
- Referring website or search engine
This technical data is collected through standard website analytics tools and does not identify you personally.
3. How We Use Your Information
We use the information you provide solely for the following purposes:
- To respond to your product enquiries and quotation requests
- To process and confirm your orders
- To communicate order status, delivery updates and after-sales support
- To send you information you have specifically requested about our products or services
- To improve the content and usability of our website
- To comply with legal obligations where required
| We do not use your personal information for unsolicited marketing, and we do not sell, rent or share your personal data with any third party for their own marketing purposes. |
4. Contact Forms & Quotation Requests
When you submit a contact form or quotation request on hydromech.pk, the information you provide is sent directly to our sales team via email. This information is used only to respond to your specific request.
- Your details are not added to any mailing list without your explicit consent
- We will only follow up regarding the specific enquiry or quotation you submitted
- If you do not wish to be contacted further, simply inform us and we will remove your details from our records
5. Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use the following types of cookies:
| Essential Cookies | Required for the website to function correctly. These cannot be disabled. |
| Analytics Cookies | Help us understand how visitors use our website so we can improve it. No personal data is stored. |
| Preference Cookies | Remember your settings and preferences for a better experience on return visits. |
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
6. Website Analytics
We use Google Analytics to understand how visitors interact with hydromech.pk. Google Analytics collects anonymous data such as pages visited, session duration and device type. This data is aggregated and does not identify individual users.
- Google Analytics data is processed by Google in accordance with their own privacy policy
- You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on
- We use this data solely to improve our website content and user experience
7. Data Sharing & Third Parties
Hydromech Corporation does not sell, trade or transfer your personal information to outside parties. Your data may only be shared in the following limited circumstances:
- With delivery or logistics partners solely for the purpose of fulfilling your order — limited to your name, contact number and delivery address only
- With payment processors where applicable — only the information required to complete your transaction
- With legal or regulatory authorities if required by law in Pakistan
All third parties we work with are required to handle your data securely and only for the specific purpose for which it was shared.
8. Data Storage & Security
We take reasonable and appropriate measures to protect the personal information you share with us:
- Our website uses SSL encryption (HTTPS) to secure data transmitted between your browser and our server
- Access to customer data is restricted to authorized Hydromech Corporation staff only
- We do not store payment card details on our website or servers
- Customer enquiry and order records are retained only for as long as necessary to fulfill the purpose for which they were collected or as required by applicable law
| While we take every reasonable precaution to protect your data, no method of transmission over the internet is completely secure. We encourage you to contact us directly for any sensitive communications. |
9. Your Rights
As a user of our website and a customer of Hydromech Corporation, you have the following rights regarding your personal information:
- Right to Access — You may request a copy of the personal data we hold about you
- Right to Correction — You may request that we correct any inaccurate information we hold
- Right to Deletion — You may request that we delete your personal data from our records, subject to any legal obligations we may have to retain it
- Right to Withdraw Consent — If you have given consent for any specific use of your data, you may withdraw it at any time
To exercise any of these rights, please contact us at info@hydromech.pk or call +92 42 3763 0740.
10. Children’s Privacy
hydromech.pk is a business-to-business and business-to-consumer website for industrial and agricultural equipment. It is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information through our website, please contact us and we will promptly remove it.
11. Links to External Websites
Our website may contain links to external websites such as our Facebook page, LinkedIn profile or partner websites. This Privacy Policy applies only to hydromech.pk. We are not responsible for the privacy practices of any external website. We recommend reviewing the privacy policy of any third party website you visit.
12. Changes to This Privacy Policy
Hydromech Corporation reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date at the top. We encourage you to review this policy periodically. Your continued use of hydromech.pk after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal data, please contact us:
| Company | Hydromech Corporation |
| Address | 99, Railway Road, Lahore, Punjab, Pakistan |
| Phone | +92 42 3763 0740 |
| info@hydromech.pk | |
| Website | https://hydromech.pk |
| Business Hours | Monday – Saturday | 10:00 AM – 6:00 PM |